In plain English:
We collect what we need to run Pleiades, never sell your data, and respect your right to access, correct, or delete it. The full details are below.
Introduction
Pleiades Innovation Cluster (“Pleiades”, “we”, “us”) operates the website at wearepleiades.com and the programs and services described on it. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have.
We process personal data in line with the EU General Data Protection Regulation (Regulation (EU) 2016/679) and applicable Greek data protection law.
Information we collect
We collect information you provide directly to us, information we collect automatically when you use our services, and information from third parties when relevant to our partnerships.
Specifically, the categories of personal data we may process include:
- Identity and contact data: name, email, organization, role, phone (when provided).
- Programmatic data: applications to membership, event registrations, pilot proposals, partnership inquiries.
- Technical data: IP address, browser type and version, time-zone, device identifiers, pages visited.
- Usage data: how you interact with our website, newsletters, and services.
How we use information
We use the personal data we collect to provide and improve our services, communicate with you about programs and events, evaluate applications, comply with legal obligations, and protect the rights and safety of Pleiades, our members, and the public.
We rely on a combination of legal bases — your consent, the performance of a contract, our legitimate interests, and legal obligations — depending on the purpose of processing.
Sharing & disclosures
We do not sell your personal data. We may share information with trusted service providers who help us run Pleiades (e.g., email delivery, analytics, cloud hosting), with consortium partners when you participate in joint EU programs, and with public authorities when required by law.
All third-party processors operate under data-processing agreements that uphold the protections described in this policy.
Data retention
We keep personal data only for as long as needed for the purposes described above, after which we delete or anonymize it. Retention periods vary by data category and are reviewed annually.
Cookies & tracking
We use cookies and similar technologies to run the website, remember your preferences, and understand how the site is used. Essential cookies are always active; analytics and other non-essential cookies are set only with your consent.
You can change or withdraw your cookie choices at any time through your browser settings or the cookie banner.
Your rights (GDPR)
Under GDPR you have the right to access, correct, delete, restrict, or object to our processing of your personal data, and the right to data portability and to lodge a complaint with the Hellenic Data Protection Authority.
To exercise any of these rights, contact us at privacy@wearepleiades.com. We respond within 30 days.
International transfers
Where we transfer personal data outside the European Economic Area, we rely on appropriate safeguards — such as the European Commission’s Standard Contractual Clauses — to ensure your data remains protected.
Security
We apply appropriate technical and organizational measures — including access controls, encryption in transit, and regular reviews — to protect personal data against unauthorized access, loss, or misuse.
Children's privacy
Our services are intended for professionals and organizations and are not directed at children under 16. We do not knowingly collect personal data from children; if we learn that we have, we delete it.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with its revision date; significant changes will be communicated where appropriate.
Contact us
For any questions about this policy or how we handle your personal data, contact us at privacy@wearepleiades.com or write to Pleiades, Al. Pantou 25, Kallithea 176 71, Athens, Greece.